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Refund Policy

  1. Entry Conditions and Refund Policy

    • No Refunds or Cancellations: Once an entry is confirmed, no requests for refund of registration fees or cancellations will be entertained under any circumstances.

    • Rejection of Application: In case your application is rejected for any reason, ₹100 will be deducted as processing charges. The balance registration fee will be refunded within 7 working days.

    • Race Cancellation: In the rare case wherein the event is canceled due to adverse weather conditions, political unrest, or any other unforeseen circumstances, the entire registration fee minus ₹100 deducted as processing charges will be refunded.

    • Non Participation: Application fees shall not be refunded by virtue of non-participation, including failure by a confirmed participant to collect his/her bib from the Bib Distribution Expo or not allowed to run on the race day due to high temperature or being unwell.

    • Refund Discrepancies: Any refund discrepancies must be brought to the attention of the event registration team immediately. Refund queries will not be entertained post 23rd December 2024.

    • Right to Participation: The right to participate in the event and the rights and benefits available to the applicant under this entry form are at the sole discretion of RTR, and cannot be transferred to any other person under any circumstances. The applicant alone shall be entitled to the rights and benefits arising out of such confirmation of participation.
    • Verification of Identity: Confirmed runner’s identity and proof of residence may be verified for validating the details provided by you in the form. Where any information and/or any document provided by an applicant/runner at any point in time is found to be incorrect, participation of the said runner shall be withheld/disqualified and there will be no refund of application fees paid by the runner. All benefits accruing to the said runner as a participant of Hyderabad WInter City Run shall stand forfeited.

    • Race Day Bib Usage: Race day images of all participants will be screened visually after the race and if any of the participants is found not wearing the running number bib allotted to him/her, the participant registered for that bib will be disqualified from the race and the subsequent edition of the event in 2025. Further, RTR reserves the right to take necessary legal action against the registered participant and the person who has used the running number bib on race day, for impersonation.

    • Personal Recordings: Any race day audio, video, or visual recordings made by a participant at the Expo or on Race day are to be used only for personal purposes; these cannot be used for any commercial purpose. The individual photographs of runners will be available for download on the event website 48 hours post-closing hours of race day.

    • Event Promoter Rights: Event Promoter reserves the right to amend or alter the terms of the Hyderabad Winter City Run at any point in time without any notice.

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